Wednesday, February 1, 2017
222. Maria Update
Maria's ultrasound showed a very thin uterine lining; no cancer has been associated with such a thin lining. With this news, I hoped she'd be comfortable with not pursuing a hysterectomy, but after I emailed her with the positive news from the ultrasound, she did not reply. Maybe signaling a persistent uneasiness.
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I'm interested that you email patients directly - is that pretty common? Does it go through a clinic website? St. Luke's has a system where you can send a message to a provider through their 'MyChart' page, but it goes through their nurse first and usually the response comes from the nurse as well.
ReplyDeleteI have a choice, and can either directly email a patient and click a box that puts her reply in my inbox, unfiltered, or I can use the default system, which is what you have described. I usually use the default system because when I'm not in the office, it allows the nurse to immediately respond with a simple answer (e.g., "it's safe to take Tylenol in pregnancy") or to say, "Dr H. is not in the office until Thursday. Do you want to wait or do you want me to forward your question to one of the doctors who's here today?"
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